--- title: Jameson K Walsh | Work | Pager Health image: https://www.jamesonkwalsh.com/hubfs/JKW%20logo%20purple.svg --- [Skip to content](https://www.jamesonkwalsh.com/work/pager-health#main-content) [![JKW logo](https://www.jamesonkwalsh.com/hubfs/JKW%20logo.svg)](https://www.jamesonkwalsh.com?hsLang=en) - [Home](https://www.jamesonkwalsh.com) - [About](https://www.jamesonkwalsh.com/about) - [Work](https://www.jamesonkwalsh.com/work) Open main navigation Close main navigation - [Home](https://www.jamesonkwalsh.com) - [About](https://www.jamesonkwalsh.com/about) - [Work](https://www.jamesonkwalsh.com/work) - [Contact](https://www.jamesonkwalsh.com/contact) [Contact](https://www.jamesonkwalsh.com/contact?hsLang=en) # About Pager Health Pager Health provides AI-powered, clinically validated care navigation and wellness solutions for health plans. ![Pager Health logo](https://www.jamesonkwalsh.com/hs-fs/hubfs/Pager%20Health%20logo.webp?width=375&name=Pager%20Health%20logo.webp "Pager Health logo") ![](https://www.jamesonkwalsh.com/hubfs/Startup.png) ## Brand and communications leader I serve as head of brand, communications, and content, responsible for positioning Pager Health as a leader in the care navigation market. To modernize and simplify the brand, I introduced a new corporate brand platform, including ethos, messaging, and positioning, while activating scalable, AI-powered brand enablement across the organization.  ### Content ![NCQA_Press_Release_thumbnail.png](https://www.jamesonkwalsh.com/hs-fs/hubfs/NCQA_Press_Release_thumbnail.png.webp?width=1000&height=560&name=NCQA_Press_Release_thumbnail.png.webp) ## Press release Pager Health Earns NCQA Wellness & Health Promotion Reaccreditation [Download](https://www.jamesonkwalsh.com/hubfs/Pager%20HealthSM%20Earns%20NCQA%20Wellness%20%26%20Health%20Promotion%20Reaccreditation.pdf?hsLang=en) ![Image_the_headline_blog_thumbnail_v2.png](https://www.jamesonkwalsh.com/hs-fs/hubfs/Image_the_headline_blog_thumbnail_v2.png.webp?width=1000&height=560&name=Image_the_headline_blog_thumbnail_v2.png.webp) ## Blog Imagine the headline: What happens when healthcare AI makes the call without clinical review? [Download](https://www.jamesonkwalsh.com/hubfs/Imagine%20the%20headline_%20What%20happens%20when%20healthcare%20AI%20makes%20the%20call%20without%20clinical%20review%3F.pdf?hsLang=en) ![Invest in outcomes, not usage- why token efficiency matters in healthcare AI](https://www.jamesonkwalsh.com/hs-fs/hubfs/Invest%20in%20outcomes%2c%20not%20usage-%20why%20token%20efficiency%20matters%20in%20healthcare%20AI.webp?width=1000&height=560&name=Invest%20in%20outcomes%2c%20not%20usage-%20why%20token%20efficiency%20matters%20in%20healthcare%20AI.webp) ## Blog Invest in outcomes, not usage: why token efficiency matters in healthcare AI [Download](https://www.jamesonkwalsh.com/hubfs/Invest%20in%20outcomes%2c%20not%20usage_%20why%20token%20efficiency%20matters%20in%20healthcare%20AI.pdf?hsLang=en) ![Healthcare AI governance lives in the workflow, not the policy binder](https://www.jamesonkwalsh.com/hs-fs/hubfs/ai_governance_in_healthcare_thumbnail.png.webp?width=1000&height=560&name=ai_governance_in_healthcare_thumbnail.png.webp) ## Blog Healthcare AI governance lives in the workflow, not the policy binder [Download](https://www.jamesonkwalsh.com/hubfs/Healthcare%20AI%20governance%20lives%20in%20the%20workflow%2c%20not%20the%20policy%20binder.pdf?hsLang=en) ![Build vs. buy: the AI care navigation decision payers can’t afford to get wrong](https://www.jamesonkwalsh.com/hs-fs/hubfs/Screenshot%202026-06-22%20at%207.17.21%20PM.png?width=1314&height=1248&name=Screenshot%202026-06-22%20at%207.17.21%20PM.png) ## Thought leadership Build vs. buy: the AI care navigation decision payers can’t afford to get wrong [Download](https://www.jamesonkwalsh.com/hubfs/Pager%20Health_Build%20vs.%20buy_the%20AI%20care%20navigation%20decision%20payers%20can%E2%80%99t%20afford%20to%20get%20wrong.pdf?hsLang=en) ![Before you build or buy care navigation AI, answer this](https://www.jamesonkwalsh.com/hs-fs/hubfs/Screenshot%202026-06-22%20at%207.20.14%20PM.png?width=1474&height=1506&name=Screenshot%202026-06-22%20at%207.20.14%20PM.png) ## Thought leadership Before you build or buy care navigation AI, answer this [Download](https://www.jamesonkwalsh.com/hubfs/Before%20you%20build%20or%20buy%20care%20navigation%20AI%2c%20answer%20this%20_%20Fierce%20Healthcare.pdf?hsLang=en) ![The pros and cons of AI in healthcare](https://www.jamesonkwalsh.com/hs-fs/hubfs/Blog_Tile_The-pros-and-cons-of-AI-in-healthcare.png?width=1000&height=560&name=Blog_Tile_The-pros-and-cons-of-AI-in-healthcare.png) ## Blog The pros and cons of AI in healthcare [Download](https://www.jamesonkwalsh.com/hubfs/The%20pros%20and%20cons%20of%20AI%20in%20healthcare.pdf?hsLang=en) ![Agentic AI in healthcare is too big for most to build alone](https://www.jamesonkwalsh.com/hs-fs/hubfs/Blog_Tile_Agentic_AI_in_healthcare.png.webp?width=2500&height=1400&name=Blog_Tile_Agentic_AI_in_healthcare.png.webp) ## Blog Agentic AI in healthcare is too big for most to build alone [Download](https://www.jamesonkwalsh.com/hubfs/Agentic%20AI%20in%20healthcare%20is%20too%20big%20for%20most%20to%20build%20alone.pdf?hsLang=en) ![Four things AI appointment scheduling must do for healthcare payers](https://www.jamesonkwalsh.com/hs-fs/hubfs/Blog_Tile_What-AI-appointment-scheduling.png?width=1000&height=560&name=Blog_Tile_What-AI-appointment-scheduling.png) ## Blog Four things AI appointment scheduling must do for healthcare payers [Download](https://www.jamesonkwalsh.com/hubfs/Four%20things%20AI%20appointment%20scheduling%20must%20do%20for%20healthcare%20payers.pdf?hsLang=en) ![AI governance](https://www.jamesonkwalsh.com/hs-fs/hubfs/AI%20governance.png?width=600&height=837&name=AI%20governance.png) ## Web content AI governance: AI engages, clinicians decide [Download](https://www.jamesonkwalsh.com/hubfs/AI%20governance.pdf?hsLang=en) ![Redefine how members navigate to care and wellness](https://www.jamesonkwalsh.com/hs-fs/hubfs/PH_Icon_Only_Digital-01.png?width=2500&height=2511&name=PH_Icon_Only_Digital-01.png) ## Web content Redefine how members navigate to care and wellness [Download](https://www.jamesonkwalsh.com/hubfs/Pager%20HealthSM%20_%20AI-Powered%20Care%20Navigation.pdf?hsLang=en) ![The buyer’s guide to AI provider navigation solutions](https://www.jamesonkwalsh.com/hs-fs/hubfs/buyers-guide-to-ai-thumbnail-3.png?width=1000&height=560&name=buyers-guide-to-ai-thumbnail-3.png) ## Thought leadership The buyer’s guide to AI provider navigation solutions [Download](https://www.jamesonkwalsh.com/hubfs/The%20buyer%E2%80%99s%20guide%20to%20AI%20care%20navigation_v5%20(1).pdf?hsLang=en) ## Interested in working together? Let’s chat about how we can partner to better communicate your value [Reach out](https://www.jamesonkwalsh.com/contact?hsLang=en) [![JKW logo](https://www.jamesonkwalsh.com/hubfs/JKW%20logo.svg "JKW logo")](https://www.jamesonkwalsh.com?hsLang=en) **Discover** [Home](https://www.jamesonkwalsh.com?hsLang=en) [About](https://www.jamesonkwalsh.com/about?hsLang=en) [Work](https://www.jamesonkwalsh.com/work?hsLang=en) **Connect** [Contact](https://www.jamesonkwalsh.com/contact?hsLang=en) [linkedin-in icon](https://www.linkedin.com/in/jamesonwalsh/) Copyright © 2026, Jameson K Walsh